OUR SERVICES
Bot Calling & Chat Bot
Automated outbound phone calls and Chat Bot for faster and more efficient customer service.
IVR
Interactive voice response system for seamless customer interactions.
Digital Legal Notices, Dunning Letters
Send legal notices to individuals with ease through our online platform.
Online Legal Advice and Consulting Services
Get legal advice and support online for your business or personal needs.
Online Mediation & Conciliation Camps for Bad Debt Recovery
Online Mediation & Conciliation Camps to make Debt Recovery Easier.
Arbitration Process & Methodology
Alternative dispute resolution methods to resolve legal disputes outside of court.
WHY US
Certified & Highly Experienced Staff
We hire and retain the most skilled staff in the industry. The average work experience of our senior staff is more than 10 years. All field executives for working collections are DRA Certified.
Focus On Process & Technology
TachyonXL has always excelled in audits conducted by its clients for abiding by processes & policies. We have strong internal checks and processes for hiring, training, delegation, exit amongst others.
Self-Check Mechanism
We have a dedicated team to conduct internal audits to keep a stringent check on field work and ensure data security at the backend. We also have a Fraud Control Unit with a retired inspector & an advocate on panel.
Training & Development
We have a dedicated training & development department to conduct internal training on personality development & build job competencies. The training team takes sessions. The training team takes sessions from clients and trains the internal staff.